Chambers & Partners 2008
Business Process Outsourcing



London

This team is admired for its expertise in the financial services sector, but clients are also drawn from the communications and technology arenas. Its recent work includes two major customer-side transactions for plcs. The team's work also includes relationship management and dispute avoidance advice relating to existing outsourcing arrangements.

Practice head David Berry was described by clients as being "straightforward to deal with, practical, commercial and a good team player." His recent work includes advising International Financial Data Services on its move from a pilot offshore outsourcing with Syntel India and its US parent Syntel, to a full outsourcing under a business process services agreement.

Notable highlights include advising the Forensic Science Service on its well-publicised contract to provide operational services for the National DNA Database. The team also advised Axiom Consulting on a variety of outsourcing matters, including a major multi-year deal to provide an outsourced accounting service to leading international insurer and reinsurer Canopius. Clients also include Generation Investment Management, Cable & Wireless and ntl group.

David Berry ranked in tier 4 of 4 as a leading individual.